Frequently Asked Questions
What leasing options are available?
12 Months
Are co-living options available?
Yes, roommates are allowed.
Do you have flexible lease lengths?
12 months to start. After 12 months we can offer as short as 6 months.
Can roommates sign separate leases?
No
Do you offer individual leases & co-living?
No
Can I request a specific apartment & can an apartment be held?
Yes. An apartment can be held for 30 days with a signed lease and the security deposit paid
Can an apartment be reserved ahead of time?
Yes. An apartment can be held for 30 days with a signed lease and the security deposit paid
Is there a security deposit and is any of it refundable?
Yes, it is equal to 1 months rent. It is refundable, less and balance on account.
What payments are required before move-in?
Security deposit, and 1st months rent.
How do I apply for an apartment?
Usually online on our website, or a paper application is available in our office
Is there an online application process?
Yes
Where can I submit a rental application?
Online, via postal mail, or in person in the office
What qualifications are needed to apply?
Income must be a minimum of 3x monthly rent (gross income before taxes).
What screening criteria do you use for applicants?
Background and credit check
When is rent due and how can it be paid?
1st through 5th day of the month via online payment or dropoff at management office
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes, after the 5th of the month.
Do you require a security deposit and how is it handled?
Yes. It is equal to 1 months rent and is placed in an interest bearing account.
Are utilities inlcuded?
Some. Water, Sewer, Trash
What utilities are included in the rent?
Water, Sewer, Trash
Which utilities are residents responsible for?
Gas and Electric are paid directly to those providers. Wifi/Cable is $55/month package.
Is renter's insurance required?
Yes. A minimum of $300,000 Liability is required.
Can I purchase renter’s insurance through the property?
Yes, but it is not required. You can obtain your own policy if you would like to.
Do you allow subletting or short-term rentals?
No. Neither is allowed.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No. Neither is allowed.
Are housing vouchers accepted?
Yes, however the full amount of the rent is still due
Do you accept Section 8 vouchers?
Yes, however the full amount of the rent is still due
Do residents need to carry renter’s insurance?
Yes
What fees are due at move-in?
Security deposit, 1st months rent
Do you charge an application or administrative fee?
$20 Application Fee
What are the hours for the fitness center?
7am-10pm
Is key fob or code access required for amenities?
Yes
Are amenities secured and accessible by residents only?
Yes
Is the fitness center open 24 hours?
No
When can residents use the swimming pool?
No pool
When is the business center available for use?
Anytime
When can I use the community laundry room?
Washer and Dryer in each apartment.
What times is the pool open, and is it seasonal?
No pool
Is the apartment set up for working remotely?
Yes
Are there coworking spaces or work-from-home-friendly features?
Community space with workstations and a large conference table available to all residents in buildings one and three
Are there shared workspaces or meeting rooms available?
Yes
Do common spaces have high-speed internet?
Yes
How do I get my packages/do you have package lockers?
Yes, deliveries are left in lobby.
Is there a secure package delivery system?
Yes, Amazon Key
Where do deliveries go?
Lobby
Do you offer outdoor grilling areas for residents?
Electric grills are acceptable on your balcony.
Do you offer valet trash service and/or recycling?
No.
What trash and recycling services are provided?
Central trash and recycling area.
Are concierge services available?
None
What types of concierge or front desk services are offered?
None
Do you have any community events or resident activities?
Yes
Are social events hosted regularly?
Occasionally
Do you have a lending program for things like bikes, sporting equipment, etc?
None
Do you have community garden space?
No
Do you have DIY space, studio space, or podcast facilities?
None
What is the smoking policy?
No smoking
Is smoking allowed in apartments or common areas?
No smoking within 50 feet of entrance
Are pets allowed, and what is the pet policy?
You must pay a one-time fee of $300 for having the animal
Do you have a dog park or pet washing station?
No, but there is a public park and a public walking path adjacent to the property
What is the parking situation?
Ground parking, outdoor, uncovered
Is parking assigned or open?
Open
Are garages or covered parking available?
No
What is your policy on guests staying overnight?
Acceptable
Are there quiet hours or community rules I should know about?
10pm-7am is quiet hours.
What schools are in the area?
Forest Elementary School, Mill Middle School, Williamsville South High School
Which school district is the property located in?
Williamsville South
Is rideshare service (like Uber/Lyft) commonly available in the area?
Yes
How far is it to the nearest airport or train station?
Buffalo Niagara International 1.6 miles, Buffalo-Lancaster Regional Airport 7.4 miles
What is the travel time to the closest airport or transit hub?
Train station: Exchange street 8.4 miles, Buffalo Depew Station 3.7 miles
Are you near any transportation routes? Which ones?
Main Street Evans Street West Nears 0.7 miles away; BNIA Driveway BNIA Terminal West 2 miles away
Is public transit accessible nearby?
Yes
How walkable/bikeable is the community?
Very
What is the walk score or bike score?
Walk score 69/100, Bike score 53/100
Are there sidewalks, trails, or bike paths in the area?
Yes
Are there grocery stores or shopping centers nearby?
Tops Friendly Markets, Main Union Shopping Center .6 miles, Walker Center .7 miles,
What are the closest options for groceries and dining?
Starbucks, Wendys, Panera, Glen Park Tavern, The Village Grille, Milos
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
Have any recent renovations been done?
No, the building is built in 2021
When were these apartments built? Have there been any renovations?
No renovations, built in 2021
Are elevators available for resident use?
Yes, an elevator in each building.
Is additional storage available inside or outside the apartment?
Ample closet space, no additional storage facilities on property.
Do the apartments have walk-in or walk through closet options?
Walk-in closet options
Is there a linen closet in the apartment?
Ample storage is available
Do the apartments have air conditioning?
Yes
Do apartments have ceiling fans or additional ventilation?
Yes
What type of climate control is included?
Themostat
What type of flooring do the apartments have?
Vinyl flooring
Are the floors carpeted, vinyl, or hardwood?
Vinyl flooring
Is there a bathtub or just a shower?
Walk in showes
Are washers and dryers available? Are they in the apartment? What kind?
Washer and dryers are available in each apartment
Do apartments include in-home laundry or access to shared laundry?
In-home laundry
Are the washers and dryers full-size, frontload, or stackable?
Yes
Is there a separate laundry room or is it a laundry closet?
Laundry closet
What kind of appliances and features does the kitchen have?
Stainless steel appliances, fridge, stove, sink, dishwasher
Is there a disposal installed in the sink?
No
Do apartments have dishwashers?
Yes
Do apartments have dishwashers?
Yes
Is a dishwasher included in each apartment?
Yes
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Yes
Are built-in microwaves included?
No
Does the kitchen have a chef's island?
Yere is a peninsula instead of an island.
Does the kitchen include a dedicated pantry?
No